8.7. Analytics

This chapter looks at the analytics page and the information that can be found on the page. The following topics are included in this chapter:

8.7.1. Analytics page

The analytics have been built around key factors like: Start Time, Session Length, Accounts Used and originating IP addresses. All of these data points link back to Osirium’s reporting. Graphs show the trends, but reporting holds the specifics.

These analytics show how individuals are working within the group. You can see how the server and network team behave. Taking different views lets your see the outlying data points quickly.

The analytics page provides a default number of data patterns based on your analysed PxM data. The data can be displayed in graphical as well as table format.

The default data patterns created are:

  • Event timeline
  • Device connections per session
  • Tasks per session
  • Session IPs

8.7.1.1. Event timeline

WebUI Analytics session graph

The Event timeline can be filtered by using the following options:

Option Description
WebUI Analytics dc connections iconPxM Client connections Adds a marker to the chart to show when the PxM Client connection was started and ended.
Session channel iconDevice connections Adds a marker to the chart that shows when a connection was made to a device through the PxM Client.
WebUI Analytics tasks iconTasks Adds a marker to the chart when a task has been run.
Timeline Allows you to select the time viewed on the chart.
Show most recent

Allows you to show the most recent connections. Options available are:

  • 100
  • 200
  • 500
  • 1000
Separate access levels Adds a line for each access level so they can be viewed separately per user/device.
Separate tasks Adds a line for each task so they can be viewed separately per user/device.
Start time Select a date you want to view the data from.
End time Select the date you want the data to end.

Right-clicking on a data entry point allows you to select the following options from the context menu:

Option Description
Show desktop client session Navigates you to the Device access report > Desktop Client sessions tab and filtered by your selection so you can view the correct entry selected.
Show device connection Navigates you to the Device access report > Device connections tab and filtered by your selection so you can view the correct entry selected.
Play icon Playback recording Opens the Session Player window and plays the Session Recording for the Device connection selected. See Device access.
Set start time Clicking on the chart and then selecting Set start time changes the filter Start time to the one selected on the chart.
Select end time Clicking on the chart and then selecting Set end time changes the filter End time to the one selected on the chart.
Zoom in (+) Allows you to zoom in on the section of the chart you have selected.
Zoom out (-) Allows you to zoom out on the section of the chart you have selected.

Clicking on a data entry point in the Gantt chart updates the right-hand table to show detailed information about the PxM Client sessions and Device connection selected.

WebUI Analytics session detail tables

The information presented in the table includes:

Heading Description
ID Unique ID given to the PxM Client session by Osirium. Clicking on the link navigates you to the Device access report > Desktop Client sessions and filters by the ID.
User name The name of the PxM user that was logged onto the session. Clicking on the link navigates you to the User detail page.
Start time Date and time the PxM user logged into the PxM Client.
End time Date and time the PxM user logged out of the PxM Client.
Duration The total time the PxM user was logged onto the PxM Client session.
IP Address The IP address of the connected PxM user’s computer.
# Device connections The number of device connections the user has made through the PxM Client.

8.7.1.2. Device connections per session

The PxM Client session duration (min’s) vs. Device connections/minute graph shows the duration of the PxM Client session against the number of device connections made per minute during the session period.

Each PxM user is represented by a different colour and shape. Hovering the mouse over the entries provides information about the data entry point.

Clicking on a data entry point navigates you to the entry in the Device access report > PXM CLIENT SESSIONS screen.

WebUI Analytics connections per session graph

To view the data entry points in a table view, click the Toggle table button.

WebUI Analytics connections per session table

The information presented in the table includes:

Heading Description
ID Unique ID given to the PxM Client session by Osirium. Clicking on the link navigates you to Device access report > PXM CLIENT SESSIONS and filters by the ID.
Duration The total time the PxM user was logged onto the PxM Client session.
# Device connections Number of connections made to devices during the session.
Connections/minute Average number of channels opened during the session per minute.
User The name of the PxM user that was logged onto the session. Clicking on the link navigates you to the user detail page.

8.7.1.3. Tasks per session

The PxM Client session duration (min’s) vs. Tasks/minute graph shows the number of tasks executed during the PxM Client session.

Each PxM user is represented by a different colour and shape. Hovering the mouse over the entries provides information about the data entry point.

Clicking on a data entry point, navigates you to the entry in the Device access report > PXM CLIENT SESSIONS screen.

To view the data entry points in a table view, click the Toggle table button.

WebUI Analytics tasks per session graph

The information presented in the table includes:

Heading Description
ID Unique ID given to the PxM Client session by PxM. Clicking on the link navigates you to the Device access report > Desktop Client sessions and filters by the ID.
Duration The total time the PxM user was logged onto the PxM Client session.
# Tasks Number of tasks run by the user during the session.
Tasks/minute Average number of Tasks run during the session per minute.
User The name of the PxM user that was logged onto the session. Clicking on the link navigates you to the user detail page.

8.7.1.4. Session IPs

The Session IPs table shows the IP address the session connections to the PxM Client originated from. From this data, you can determine if multiple PxM users are logging in from the same IP and address any concerns.

WebUI Analytics tasks per session table

The information presented in the table includes:

Heading Description
User

Name of the user the Session IP was used by.

If the username is shown as <deleted> it means that the user no longer exists.

IP address IP address of where the session was initiated from. Clicking on the IP address link navigates you to the entry in the Device access report > PXM CLIENT SESSIONS tab.
Shared users Indicates the number of PxM users that opened sessions from the same IP address.
# used this IP Number of times the session was opened from the IP address.
Distinct IPs Indicates the number of different IP addresses a user has logged on from.
Total connections Indicates the total number of connections made from the IP address.