3. Installing the PxM Client

To install and configure the PxM Client for macOS:

  1. Open a web browser window and type the HTTPS PxM Virtual Appliance IP address.


  2. The PxM Client Download page opens.

    PxM Client Download


    If web login is enabled, you can access the PxM Web Management Interface directly from the PxM Client Download page. For more information, see System settings in the PxM Administrators Guide.

  3. Click PxM Client for macOS.

    The dsa is used to verify the integrity of the client file.

    The Host Key Fingerprint is used as protection against man-in-the-middle attacks.


    For the PxM Client for Windows here.

  4. Click the PxM Client installer file.

  5. Within the application window, drag the PxM Client icon to the right Applications folder, a progress bar will pop up to indicate the PxM Client is being installed. When the progress bar disappears, the PxM Client has finished installing. The application will now be in the application folder.

    Mac Install Window

  6. Launch the PxM Client from the application folder. You will be presented with a permissions prompt, which is shown the first time the PxM Client is launched. The PxM Client requires specific permissions to allow the device connections sessions to be recorded through PxM.


    In some instances the Accessibility Access dialog may show twice.

    Mac Session Recording permission

  7. Click the Open Systems Preferences button.


    If you click Deny then you won’t be able to connect to devices that require the session to be recorded by PxM.

  8. Within the Security and Privacy window, check the Osirium Session Recording Agent.

    Mac Security & Privacy enabled

  9. Exit the Security & Privacy window. You are now ready to logon, see Logging on.