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PPA

Privileged Process Automation

Automate business and IT processes to reduce cost and risk while improving customer service and productivity

Removing IT Bottlenecks

Removing IT Bottlenecks with Privileged Process Automation

IT Operations teams are under continual pressure to keep up with the flood of demands from users across the business. But the admin’s backlogs are full of tasks that could be delegated to first-line help desk engineers or even out to the users themselves if they had a way to automate those tasks. Now they do with Privileged Process Automation (PPA).

Watch this video to see how PPA empowers end-users and help desk to remove the bottlenecks from IT systems administrators.

Launch Video

Key Benefits

Automate secure IT operations

Automate Secure IT Operations

The only automation system built for privileged access to critical IT systems.

  • Securely automate standard operations such as reset password, creation of new test environments
  • Co-ordinate privileged activities across multiple systems
  • Remove the need for direct access to privileged accounts
Enhance Systems Security and Compliance

Enhance Systems Security and Compliance

Enhance existing IT systems.

  • Automate privileged operations for IT systems
  • Enforce corporate policies such as content of free-form fields, e.g. descriptions or reasons for change
  • Implement fine-grained role-based access controls on tools with limited security
Simplify Complex Privileged Tasks

Simplify Complex Privileged Tasks

Reduce complexity and standardise privileged operations.

  • Reduce dependency on highly-skilled staff to perform every day operations
  • Use standard processes across different hardware or software systems
  • Wizard-style operation for even the most complex processes
Full Audit Trail

Full Audit Trail

Full audit trail of all operations.

  • Satisfy compliance requirements transparently
  • Track who runs which processes, where and when
  • End-to-end record of actions to track changes back to help desk (e.g. ServiceNow) tickets
Bring Your Own Code

Bring Your Own Code

Reuse existing tools to avoid rework

  • Reuse existing tasks and scripts
  • Implement fine-grained role-based access controls on tools with limited security
  • Rollback tasks if exceptions occur
Keep Credentials Secure

Keep Credentials Secure

Isolate credentials from devices

  • Users never have access to privileged credentials
  • Seamlessly operates with Osirium Privileged Access Management or other PAM tools
  • Never embed valuable secrets in scripts or code

See PPA in action

PPA Automation for Infoblox

Process Automation for Infoblox

Demo of automating network operations using Infoblox.

Launch Video

PPA Automation for Active Directory

PPA Automation for Active Directory

Demo of an Active Directory process in response to a ServiceNow incident.

Launch Video

Behind the scenes of a PPA task for Active Directory

Behind the scenes of a PPA task for Active Directory

See how the framework delivers data to the PPA task and how output data is surfaced to the human operators.

Launch Video

PPA ServiceNow Change Request

PPA ServiceNow Change Request

Tom shows us how instructions in a ServiceNow change request can be used to automate a network update.

Launch Video

An Overview of Privileged Process Automation

Read an overview of how Privileged Process Automation (PPA) addresses the challenges of reducing IT Operations backlogs.

PPA Overview
PPA Data Sheet

DOWNLOAD THE PPA DATA SHEET

Download the PPA datasheet for more information.

Introduction to PPA

Introduction to PPA

Opus IT Process Automation for Infoblox

Demo of using PPA for Infoblox

PPA Automation for Active Directory

PPA Automation for Active Directory

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Behind the scenes of a PPA task for Active Directory

PPA ServiceNow Change Request

PPA ServiceNow Change Request