What information do we collect & store and what is the source
We will only store and process professional details: your name, role, company, postal address, email and phone number as well as any interaction history via direct email or our email marketing solution. Where any personal relationship exists between Osirium and a contact, we may hold a mobile telephone number.
We do not hold any special categories of data.
This data is either sourced direct via our website when you fill in a form, place an order, subscribe to our newsletter or from a small number of partners in the following situations:
- Event / Webinar attendance – If you attend any event where Osirium are a vendor, and the purpose is to research or contact vendors to fulfil a requirement you have. These events have a robust signup policy which makes you aware that by attending or having your badge scanned by a vendor, your details may be passed to vendors for follow up ..
- 3rd Party Marketing Outbound activities – Your details may have been passed to us by a marketing company who have dealt with an outbound activity, passing us certain details like your email, name and employer when you have interacted with a mailout, call, or have been qualified for follow up.
- A data supplier – We receive some of our data from data suppliers who, like the event organisers, have robust polices in place to ensure you are aware that your data will be passed to relevant vendors. We only request data from these suppliers for companies and job roles that would have an interest in the Osirium product.
- Reseller Partners – Details are shared between us and our reseller partners as part of the sales process.
Details of our data suppliers/event organizations are below
Oliver Searle Partnership Ltd – Data Supplier
Ingenium IDS – Data Supplier
PointCo – Marketing Agency
Whitehall Media – Event Organisation (IDM)
ImagoTech / Clarion – Event Organisation (IPExpo)
Reed Exhibitions – Event Organisation (InfoSec) / Webinar
KuppingerCole – Webinar Organisation
AKJ Associates – Event Organisation
Computing Security – Webinar Organisation
Strategy Insights – Event Organisation
Inspired Conferences – Event Organisation
The Network Group – Event Organisation
If you have received a communication from us and would like any further information, or to be removed, please contact firstname.lastname@example.org.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience – your information helps us to better respond to your individual needs.
- To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.
- For marketing purposes – for example, we may send you information regarding Osirium and its partners, such as details of promotions or events.
- For order processing – the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
We do not sell your personally identifiable information to third parties.
We do not disclose your personal data to third parties except to the extent reasonably necessary to achieve the purposes described above e.g. to Osirium authorised partners.
In addition we may disclose personal information where we reasonably believe it is required and expressly permitted under any applicable law, to enforce our site policies, or to protect our or others’ rights, property of safety.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
What is a cookie?
A cookie is a piece of information, in the form of a very small text file, that is placed on your computer’s hard drive, or your tablet or smartphone, through your Web browser when you visit a website. Cookies can be used by websites to make a user’s experience more efficient.
What types of cookies does Osirium use?
- Statistics – Measuring website traffic i.e. number of visits on the website, which domain the visitors come from, which pages the visitors visit on the website and in which overall geographical area the visitors are located.
- Improvement of the functionality of the website.
Third party cookies
- Google Analytics: for statistical purposes. You can decline cookies from Google Analytics by clicking on this link: https://tools.google.com/dlpage/gaoptout/
- Google Ads: i.e. for the purpose of displaying relevant advertisements. Osirium uses Remarketing with Google Analytics to advertise online. Third party vendors, including Google, show our adverts on sites across the internet. Osirium and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to your website.
Please note that if you disable your web browser’s ability to accept cookies, certain parts of our website will not work.
When you visit the Osirium website, the Internet Protocol (IP) address of your computer is registered. The IP address is the numerical address of a computer used when visiting a website. Osirium uses your IP address to derive the region from which you have visited our site.
Links from our website
Blogs, Forums and Portals
Osirium does not provide the capacity for users to post information in blogs however does provide the ability for blog posts and news to be shared to social media channels. The use of these sharing methods does not create any tracking data and personal information relating to the sharing of this data, is not held.
Osirium provides the use of a support forum/portal where customers can log tickets and receive support. We will occasionally email members of this section of our website to complete support enquiries and inform them of updates and new versions of the software.
Children’s Online Privacy Act Compliance
We are in compliance with the requirements of COPPA, we do not collect any information of anyone under the age of 13 years of age. Our website, products and services are all directed to people who are aged 13 years and over.
Osirium do not record inbound or outbound telephone conversations.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website, which can be found here and the Terms and Conditions of our PxM Express edition which can be found here.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
11-13 High Street