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Installing the PAM Client

This section is intended for PAM users who want to install the PAM Client.

This section covers:

Before you start

Make sure you have your logon details from your Osirium PAM SuperAdmin:

  • Osirium PAM Server Address.
  • Username.
  • Password.


To download and install the PAM client:

  1. Open a web browser window and enter the following: https://(Osirium_PAM_Server_Address)/dowloads.

  2. On the Osirium PAM Client Download page, click the Download for Windows button.

  3. Within the Client Download window you will also find:

    • Checksum: used to verify the correct file has been downloaded.

    • Host Key Fingerprint: used to verify you are connecting to the correct Osirium PAM server address during your first login to the server.

  4. When the download is complete, double click the executable to start the installation.

    Setup wizard

    The PAM Client is installed into the following folder: C:\Users\username\AppData\Local\Osirium\. The following folders and files can be found here:

    • PAM Client folder contains the:
      - Application files: including the Osirium.exe, Uninstall.exe and debug.log files.
      - Resources folder: contains the default applications that will be used to launch your device tools.

    • Logs folder will store the Trace.log files when created. These log files will keep a log of your connections and authentication attempts.

  5. When the installation has finished, an Osirium PAM Client desktop shortcut will be added and the Osirium PAM login window be presented.

Logging on

  1. Click on the Osirium PAM Client shortcut on your desktop.

    PAM Client login

  2. Enter your login details:

    Field name Description
    Hostname Enter the address (IP Address or hostname) of the Osirium PAM.
    Username Enter your PAM username.
  3. Click NEXT.

  4. Now enter the following:

    Field name Description
    Password Enter your users password.
    Token code If your Osirium PAM SuperAdmin has provided a token code then enter it here. Only after successful verification of both the password and token code will you be logged in.


    If you are using RADIUS authentication that requires you to enter a RADIUS code which is received via SMS or email, then you will be prompted with a secondary Osirium PAM window in which to enter your code. Enter the code and click SEND.

  5. Click LOG IN.

  6. You will be asked to verify the PAM Server fingerprint. This can be found on the Client Download window. Once verified, click ACCEPT.

  7. When successfully authenticated you will be presented with the PAM Client interface.

    PAM Client Interface


There are optional settings that can be configured to customise your PAM Client.

The Settings window can be accessed by clicking on the icon located in the bottom right-hand corner.

Within the Settings window you can configure:

  • Your download file location.

  • The launch tools you want to use.

Client settings

Download file location

You can configure your download settings to either prompt you to select a download location or you can set a default location for where all files you download will be saved to.

Select device tools

Default launch tools can be configured and you can select your preference from the compatible tools listed. If the executable of the selected tool is not found then you can browse to find the location or you may need to install the tool first if that is the one you want to use.

To configure a launch tool option:

  1. Within the interface, click on the icon located in the bottom right-hand corner.

  2. Within the Settings window select a tool listed in the left-hand menu.

  3. Then on the right-hand side, use the drop-down list to select the tool you want to launch your device connection with.

  4. If an executable path has not been found then browse and select the location of the executable on your workstation.

  5. Click APPLY to save your selection.

  6. Click CLOSE when you have finished.