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Upgrading the PAM UI using Microsoft Azure

This section looks at how to upgrade a PAM UI server.

Upgrade steps


Before starting your upgrade make sure that all prerequisites have been met.

The following steps walk you through upgrading the PAM UI Server within the Azure environment:

  1. Click Stop to shutdown the virtual appliance.

  2. With the current PAM UI virtual appliance selected, click on Disks and select the first Data disk.

    Select disk

  3. Click Create snapshot and take a note of the snapshot name.

    Create snapshot

  4. Navigate to the Disks dashboard and click Add.

    Create disk

  5. Within the Create managed disk window, enter the disk information.


    Field name Description
    Subscription Select based on your own deployment requirements.
    Resource group Select based on your own deployment requirements.


    Field name Description
    Disk name Enter a name you want the disk to be identified as.

    NOTE: Take a note of the name of the new managed disk.

    Region Select based on your own deployment requirements.
    Availability zone Select based on your own deployment requirements.
    Source type Select Snapshot.
    Source snapshot Select the Snapshot that was created earlier.
    Size To view the recommended PAM UI Server disk sizes click here.

    Create disk

  6. Navigate to the Public IP addresses dashboard, find and open the record that is associated with your current PAM UI Server.

  7. Click Dissociate and choose Yes to make the record available for association with the new PAM UI Server.

    Dissociate disk

  8. Follow the Azure installation instructions to create a new PAM UI Server using the latest version on Azure marketplace with the below exceptions:

    • When you get to the Disks tab, you will need to click Attach an existing disk and select the disk that you created in Step 5.

    • When you get to the Networking tab, select the Public IP address that you disassociated in Step 7.

      You can use the security group that you created for the old version of the appliance.


  9. The PAM UI Server will now start. After a few minutes the new version of PAM UI Server will be available from the same Public IP address as the old one.

  10. Take a VM level backup of the upgraded PAM UI Server.

Post upgrade tasks

Once the PAM UI Server upgrade has successfully completed, logon and check the following before allowing users to reconnect:

Post upgrade task Description
Check user connections Check users can connect to devices.
Backup Take a VM Level backup of the upgraded PAM UI Server. See Backup and Recovery for further details.