Upgrading the PAM UI Server using Microsoft Hyper-V

This section looks at how to upgrade a PAM UI server.

• Upgrade steps

• Post upgrade tasks

Upgrade steps

Warning

Before starting your upgrade make sure that all prerequisites have been met.

The following steps walk you through upgrading the PAM UI Server within your Microsoft Hyper-V infrastructure:

1. Within Microsoft Hyper-V upload the PAM UI Server ISO file into the same storage location as the other files belonging to the virtual appliance you are upgrading. Ensure you retain the ISO file version number in the filename for future reference and to easily identify what version is running.

2. Right-click the virtual appliance to be upgraded and select Turn Off... .
   

3. Wait for the PAM UI Server to shut down, then right-click the virtual appliance and select Settings... .
   

4. Select the DVD Drive and click the BROWSE... button. Select the new PAM UI Server ISO from the datastore.
   

   Warning

   The ISO file must remain attached to the virtual machine even after the upgrade has been completed.

   The file contains the system OS, and the PAM UI Server will break if it is detached.

5. Click OK.

6. Right-click the virtual appliance and select Start. The PAM UI Server will now boot and apply the updates.

   Wait while the configuration is applied and the virtual appliance is rebooted. The upgrade is now complete and ready for use.

7. Take a VM level backup of the upgraded PAM UI Server.

Post upgrade tasks

Once the PAM UI Server upgrade has successfully completed, logon and check the following before allowing users to reconnect:

Post upgrade task	Description
Check user connections	Check users can connect to devices.
Backup	Take a VM Level backup of the upgraded PAM UI Server. See Backup and Recovery for further details.
Delete previous ISO files	ISO files used for previous upgrades can be deleted. Note: The ISO file used for the current upgrade must remain attached to the virtual machine even after the upgrade has been completed.